ERP vs CRM
ERP and CRM are related but not the same thing. CRM focuses specifically on customer and lead relationships, while ERP covers the broader set of operations across a business.
Side-by-side comparison
| Feature | Samyojak | CRM Alone |
|---|---|---|
| Primary focus | Whole business operations | Customer and lead relationships |
| Typical modules | CRM, invoicing, inventory, HR, projects | Leads, contacts, pipeline, follow-ups |
| Used by | Whole business — sales, finance, operations | Primarily sales teams |
| Data scope | Customers, products, staff, finances | Customers and leads only |
| Can exist standalone | Yes | Yes, or as one ERP module |
Frequently asked questions
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